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Frequently Asked Questions
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Please feel free to email us with any other questions by filling out the request form on our Contact page or clicking on the Email link.
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How Do I Receive a Free Estimate?
Who Will Come Give Me an Estimate?
What if I Receive a Lower Estimate from Another Company?
What Type of Work Can Be Done By Your Company?
What Areas Do You Cover?
What if I Have an Insurance Claim?
What if Your Estimate is Higher than My Insurance Claim?
What if My Insurance Company Issues Me a Partial Check and Won't Issue the Rest until Proof of Completion?
What if My Insurance Company Issues a Check for Both Me and My Mortgage Company to Sign?
How Can I Contact You?
Is My Information Secure on this Website?
How Do I Receive a Free Estimate?
You can fill out the estimate request form on the website or you can call our office.
All our estimates are free with no strings attached. However, the only requirement is that the decision maker or homeowner be present during the estimate.
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Who Will Come Give Me an Estimate?
Top Shape Roofing and Remodeling has several field representatives and installers. Someone with helpful skills and knowledge about your home improvement needs will come and give you an estimate.
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What if I Receive a Lower Estimate from Another Company?
Top Shape Roofing and Remodeling strives to give you the best estimate the first time, but if you receive a lower priced estimate please call us and we will do our best to match or beat any estimate given to you by another contracting company that holds the same level of quality and professionalism.
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What Type of Work Can Be Done By Your Company?
When it comes to remodeling or improving your home we can do just about anything.
Here are some specifics: Roofing (all types), Gutters, Exterior Painting, Siding, Wood Trim Replacement, Window Install, Drywall, Interior Painting, Crown Molding, Flooring (Wood, Marble, Ceramic, Vinyl), Privacy Fencing, and Power Washing.
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What Areas Do You Cover?
We service the DFW Metroplex and parts of Houston.
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What if I Have an Insurance Claim?
We will work with all insurance companies to get you the best possible result.
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What if Your Estimate is Higher than My Insurance Claim?
Top Shape Roofing and Remodeling will negotiate any price differences with your insurance company and will do the work according to their set rates.
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What if My Insurance Company Issues Me a Partial Check and Won't Issue the Rest until Proof of Completion?
We realize that each insurance company is different.
If your insurance holds a portion of your check until the work is completed then we ask that you pay what you have and we will submit a certificate of completion to the insurance company. It usually takes 7-10 business days for a check of the remaining amount to arrive at your home.
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What if My Insurance Company Issues a Check for Both Me and My Mortgage Company to Sign?
Top Shape Roofing and Remodeling is aware that when you have a mortgage on your home, the insurance company may require a signature from them.
In this case, we ask you to submit the check to them as soon as possible. You will more than likely receive the check back before the job is completed. Please let your Top Shape representative know beforehand so there are no surprises at the time of completion.
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How Can I Contact You?
You can send an Email through the Email Link or you can find our phone number on our Contact Page.
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Is My Information Secure on this Website?
Yes! Please read our Privacy Policy on Our Commitment page.
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